Patient Support Program Platform Pricing

Patient Support Program Platform Pricing

Awareness Edition

Everything you need to create a basic life science patient support program!
Full electronic marketing with drop-down segmentation and analytics.

Edition Costing and Capacity

Monthly Cost (USD - Billed Annually in Advance)
$2,000
Included Users (Corporate, Vendors & HCPs)
100
Included Contacts (Patients and/or Consumers)
5,000
Included Electronic Messages
60,000
Included Storage (GB)
1

Conversion Edition

The next step up in life science patient support program management!
Multiple business unit support, with shared subscribers, content and data, along with dynamic segmentation and expanded analytics.

Edition Costing and Capacity

Monthly Cost (USD - Billed Annually in Advance)
$3,500
Included Users (Corporate, Vendors & HCPs)
500
Included Contacts (Patients and/or Consumers)
10,000
Included Electronic Messages
120,000
Included Storage (GB)
25

Loyalty Edition

The comprehensive approach to life science patient support management across all marketing channels.
Full customer journey management with predictive analytics, leveraging data in real-time and directly reacting to customer responses as they occur.

Edition Costing and Capacity

Monthly Cost (USD - Billed Annually in Advance)
$5,000
Included Users (Corporate, Vendors & HCPs)
2,000
Included Contacts (Patients and/or Consumers)
25,000
Included Electronic Messages
300,000
Included Storage (GB)
250

Enterprise Edition

The ultimate approach to enterprise-wide life science patient support program management, across all markets, business units, and brands.
Optimized approaches for the life sciences that, in addition to electronic communications; sampling; direct mail; and contact center management, also add co-pay, reimbursement and compassionate care programs to your marketing mix.

Edition Costing and Capacity

Monthly Cost (USD - Billed Annually in Advance)
$30,000
Included Users (Corporate, Vendors & HCPs)
15,000
Included Contacts (Patients and/or Consumers)
250,000
Included Electronic Messages
3,000,000
Included Storage (GB)
250

System Security Environment

Fully QA Validated System Environment
NIST Cybersecurity Framework Structure
Private Sub-Domain
Dedicated Data Environment
Data Encryption at Rest
Data Encryption in Transit
CAN-SPAM/CASL Compliant Environment
21 CFR (Part 11) Compliant Environment
HIPAA/GDPR/PIPEDA Compliant Environment
GLBA Compliant Environment
Sarbanes-Oxley Level Reporting
Enhanced Business Continuity/Disaster Recovery
Two-Stage User Authentication (Per User)
$
$
$
$

System Features

Initial User Training
Basic Online Support, User Guides, & FAQs
Web Registration Upload (May require feed)
External List Upload
Direct Entry List Creation
Custom Roles and Permissions
Drop-Down Segmentation
E-Mail Templates & Building Tools
E-Coupon Templates & Building Tools
E-Survey Templates & Building Tools
Email Reply Management
Dynamic Content & Personalization
Content Repository
Integrated Patient Portal Wireframe
Integrated E-Transfer Payment Module (Requires Optional Payment Module)
Multiple Business Unit Support
Shared Subscribers
Shared Content
Shared Data
Dynamic Segmentation (Health Loyalty Points™)
Advanced Segmentation (Predictive Modelling)
SMS Templates & Messaging
$
$
$
$
SMS Reply Management
$
$
$
$
Social Media APIs
$
$

Analytics Features

Standard Report Suite
OASIS-GEO™ Report Suite
Advanced Reports (Per Report)
$
Custom Reports (Per Report)
$
$
$

Life Science Management Add-ons

Management of Direct Mail Programs
Management of Call Center Programs (In-Out)
$
$
$
Management of Call Center AE/QC Process
$
$
$
Management of Click-to-Chat Programs
$
$
$
Management of Consumer Sampling Programs
$
$
$
Management of Physician Sampling Programs
$
$
$
Management of Co-Pay Programs
$
$
$
Management of Reimbursement Programs
$
$
$
Management of Compassionate Care Programs
$
$
$
Management of Fee-for-Service Programs
$
$
$

Additional Capacity and Features

Additional Users
$
$
$
Additional Contacts
$
$
$
Additional Automations
$
$
$
Additional Electronic Messages
$
$
$
Additional Storage
$
$
$
Additional Business Unit Support (Per Bus. Unit)
$
$
$
Premier Support
$
$
$
External Data Source or System Integration
$
$
$
Private Domain
$
$
$
Linked Microsite
$
$
$
Archival Project Access
$
$
$
Testing Environment (Sandbox)
$
$
$
Custom Applications
$
$
$