Thursday, September 7th 12:00pm - 1:00pm EST
Speakers:
Daniel Duplessis, Principal Partner Solutions Architect at Amazon Web Services
Stuart Buckley, Manager of IT, Head of AI Implementation Task Force at Health Loyalty
Véronique Bates (moderator), Director of Operations at Health Loyalty
Topics:
- Understanding the basics of Artificial Intelligence (AI), Optical Character Recognition (OCR) and Machine Learning (ML)
- Advantages and limitations of deploying AI in Patient Support Programs
- Automating the review and approval process for invoices/vouchers
- Voice recognition in call centre applications
- AI driven chatbots in PSPs
- ML driven analytics and predictive models to enhance PSPs
- Questions from the audience
Watch Recording