Our Company

Health Loyalty is a leading provider of software to drive sales and marketing, exclusively serving the life sciences industry for more than 40 years. Our software-as-a-service (SaaS) platforms are ranked among the leading software applications used by life science marketers. With completed projects throughout North America and Europe, and with offices in Miami, Toronto and Montréal, we count virtually all of the industry's top 100 companies as clients.

Our History

Since 1982, we have been a leading provider of marketing technology and services to the life sciences industry. With iconic service brands such as pharmaGram®, Canadian Doctor™ Magazine, Triple i™ Prescription Pads, Direct Source Sampling™ and Medical Dialogue™, we helped redefine the scope of life science marketing.
Since 2010, recognizing the emerging needs and challenges of our clients within the life sciences industry, we have been focused on the development of industry-specific software-as-a-service (SaaS) platforms that help life science companies manage their interactions with stakeholders, improve sales and marketing processes and identify opportunities for future growth.

Our Competitive Advantage

What makes us unique in this marketplace is our specialization in the life science sector, the specific industry knowledge of our team of marketing, technology, logistics, financial, and quality assurance professionals, as well as the significant expertise that we have developed over almost 40 years of working exclusively within this industry.

Staff Qualifications

Staff Qualifications

Our team is comprised of industry specialists with significant expertise in the life sciences.
Privacy Compliance Expertise

Privacy Compliance Expertise

With almost 40 years of industry experience handling physician and patient level data, our systems and procedures were designed to comply with all national and international privacy codes.
Information Technology Security

Information Technology Security

We maintain one of the most sophisticated and reliable IT Security networks in the industry with, full redundancies, off-site backups, and full business continuity.
Financial Transaction Security

Financial Transaction Security

As a major processor of rebate, reimbursement, co-pay and compassionate care programs , we offer the highest possible level of oversight, fiscal control, and financial security.
Regulatory Compliance & Quality Systems

Regulatory Compliance & Quality Systems

All of our processes are documented by Standard Operating Procedures (SOPs) and our operational and systems procedures fully comply with ISO 9001 standards. Our distribution center is able to meet the needs of any life science project.
Environmental Responsibility

Environmental Responsibility

Committed to environmental sustainability, all of our facilities are designed to conserve energy and minimize our carbon footprint. Our distribution center has been specifically retrofitted to minimize electrical use, and we have been pioneers in seeking out and using sources of 100% green, carbon-free electricity.