Diversity Policy

Health Loyalty recognizes its talented and diverse workforce as a key competitive advantage.

Our business success is a reflection of the quality and skill of our people. Health Loyalty is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.

Diversity management benefits individuals, teams, our company as a whole, and our customers. We recognize that each employee brings their own unique capabilities, experiences and characteristics to their work. We value such diversity at all levels of the company in all that we do.

Health Loyalty believes in treating all people with respect and dignity. We strive to create and foster a supportive and understanding environment in which all individuals realize their maximum potential within the company, regardless of their differences. We are committed to employing the best people to do the best job possible. We recognize the importance of reflecting the diversity of our customers and markets in our workforce. The diverse capabilities that reside within our talented workforce, positions us to anticipate and fulfil the needs of our diverse customers, providing high quality services.

Health Loyalty is diverse along many dimensions. Our diversity encompasses differences in ethnicity, gender, language, age, sexual orientation, religion, socio-economic status, physical and mental ability, thinking styles, experience, and education. We believe that the wide array of perspectives that results from such diversity promotes innovation and business success. Managing diversity makes us more creative, flexible, productive and competitive.


As a responsible community member, Health Loyalty recruits people from all backgrounds. We believe that our employees from many different cultural, linguistic and national backgrounds provide us with valuable knowledge for understanding and reflecting our customers in local markets.

Career Development and Promotion

Health Loyalty rewards excellence and all employees are promoted on the basis of their performance. All managers are trained in managing diversity to ensure that employees are treated fairly and evaluated objectively.

Health Loyalty recognizes that there are distinct demographic groups that have long been disadvantaged. We recognize that racism, ageism, sexism and other forms of discrimination are problems both for our organization and society as a whole. Health Loyalty is committed to tackling cultural stereotypes both within and outside our organization. We have clear reporting procedures for any type of discrimination or harassment combined with follow-up procedures to prevent future incidents.

Diversity Bodies

Our commitment to diversity is led by our diversity champions who come from all levels of the company, from top management to the floor. The diversity champions make up a diversity committee, which is responsible for ensuring that our diversity policy is articulated in the day to day running and the strategic direction of the company.

Diversity Practices

All employees undergo diversity training. Diversity training encompasses raising awareness about issues surrounding diversity and developing diversity management skills.

Health Loyalty provides a safe and pleasant environment for our employees.

We offer:

  • A healthy work-life balance
  • Flexible working time arrangements
  • Office lunches
  • Employee network and support groups
  • Open communications
  • Corporate and other special events

Furthermore, we believe in active and healthy employees. As part of our benefits program, our Head Office features a complete fitness and wellness studio that includes cardio training machines, free weights, and other fitness equipment. We also hold group circuit training classes led by a certified personal trainer.