The Product Loyalty Program Platform is designed to provide a software solution for medical devices and aesthetic products. In addition, the platform is well suited for OTC conditions including; diabetes care, smoking cessation, allergy relief, vision care, pain management and others. You can then build a loyalty program creating a powerful, ongoing relationship with your brand, providing offers and even rewards.

Consumer redeeming loyalty offering at pharmacy.

Loyalty Program Platform

HEALTH LOYALTY is a leading patient relationship management platform with a unique range of integrated tools. It enables life science companies to create and run their own comprehensive and fully compliant loyalty programs efficiently, with full flexibility, and full control of the data that is generated.

Finance manager calculating cost savings for PSP with HEALTH LOYALTY software platform.Reduce recruitment costs with a fully integrated Consumer Portal, and slash reimbursement costs with one-step payment processing via email transfer.

One of the largest cost saving opportunities is to reduce the administrative burden. With HEALTH LOYALTY, many administrative tasks can be automated, allowing you to focus on consumers. Instead of spending money on administration, you can invest in a robust consumer loyalty program.

Physician monitoring patient support program from laptop.A consumer loyalty program is not just about Cost Savings, it’s also about a better Consumer Experience. With HEALTH LOYALTY, consumers have 24/7 access to Product Information, e-coupons, rewards and more. We make it easy to engage with your consumers throughout their journey.

It all starts with an integrated consumer portal. From there, consumers can be segmented through predictive analytics. They can then begin their ideal journey that evolves based on individual needs.

Appropriate messaging can then be deployed through fully integrated email, SMS/text, e-coupons and e-surveys.

Patient support program manager reviewing program data.With HEALTH LOYALTY, controlling your data and managing data access is made easy.

Using HEALTH LOYALTY as your Single Source of Truth, means that you control your program data. As a vendor-neutral platform, HEALTH LOYALTY allows you to add or change vendors, and fully control the level of access to consumer data as required.

You can also automate processes, such as emailing consumers with any program news, product updates or marketing initiatives.

Pharmaceutical maketing managers generating program insights together.Being able to spot opportunities in an active program shouldn’t happen once a month. Through our propriety OASIS® analytics tool, you instantly gain access to a large suite of dashboards and real-time reports, automatically generated, and either downloaded or e-mailed as required.

Typing password to access secure HEALTH LOYALTY platform

  • Fully SDLC validated “Life Science Grade” software
  • NIST cybersecurity framework compliant
  • Meets all national and international privacy laws, including U.S. HIPAA/HITECH/GLBA, E.U. GDPR, U.K. GDPR, Canada PIPEDA, Mexico and Latin American DPAs and PDPAs, Australia PA, Asian PIPAs and PDPAs
  • 21 CFR (Part 11) compliant data capture systems
  • Dedicated data environment and private sub-domain
  • Industry-leading server and endpoint security, 24/7 monitoring and threat mitigation
  • Enhanced business continuity and disaster recovery with both local and offshore backup site options
  • Sarbanes-Oxley Level Reporting

Case manager providing patient support help.Our Configuration Team will work directly with you to ensure that your HEALTH LOYALTY instance is designed to meet your exact needs and specifications.

While our Multilingual Support Team will deliver all of the comprehensive on-line training manuals, FAQs, and any other support that your users may need.