Product Loyalty Program Platform Pricing

Patient showing loyalty offer to pharmacist for OTC product.

Conversion Edition

The next step up in life science Patient Support + Loyalty Program management.

Multiple business unit support, with shared subscribers, content and data, along with dynamic segmentation and expanded analytics.

Pharmaceutical marketing manager using marketing tools available on HEALTH LOYALTY Patient Support Program platform.

Loyalty Edition

A comprehensive approach to life science Patient Support + Loyalty Program management across all marketing channels, enhanced with Artificial Intelligence.

Full customer journey management with predictive analytics leverages data in real-time and directly reacts to customer responses as they occur.

Case manager managing multiple patient support programs from one platform.

Enterprise Edition

The ultimate approach to enterprise-wide life science Patient Support + Loyalty Program management, across all markets, business units, and brands, enhanced with Artificial Intelligence.

Optimized approaches for life sciences that, in addition to electronic communications; sampling; direct mail; and contact center management, add co-pay, reimbursement and compassionate care programs to your marketing mix.

Monthly Cost (USD – Billed Annually in Advance) $4,000 $6,000 $30,000
Included Users (Corporate, Vendors & HCPs) 500 2,000 15,000
Included Contacts (Patients and/or Consumers) 10,000 25,000 250,000
Included Electronic Messages 120,000 300,000 3,000,000
Included Storage (GB) 25 50 250
Fully QA Validated System Environment
NIST Cybersecurity Framework Structure
Private Sub-Domain
Dedicated Data Environment
Data Encryption at Rest
Data Encryption in Transit
HIPAA/GDPR/PIPEDA Compliant Environment
CAN-SPAM/CASL Compliant Environment
GLBA Compliant Environment
Sarbanes-Oxley-Level Reporting
21-CFR (Part 11) Compliant Environment
Industry-leading server and endpoint security
24/7 monitoring and threat mitigation
Enhanced Business Continuity/Disaster Recovery
SaaS Platform MFA1 (If client enabled)

1 Involves third-party MFA per login costs billed through an SOW.

Initial User Training
Basic Support
External List Upload
Direct Entry List Creation
Custom Roles and Permissions
Drop-Down Segmentation
E-Mail Templates & Building Tools
E-Coupon Templates & Building Tools
E-Survey Templates & Building Tools
Email Reply Management
SMS Templates & Messaging2
SMS Reply Management2
Direct Mail Module
Dynamic Content & Personalization
Content Repository
Shared Subscribers
Shared Content
Shared Data
Integrated Patient Portal Wireframe
Dynamic Segmentation (Health Loyalty Points) N/A
Advanced Segmentation (Predictive Modeling) N/A

2Involves third-party transmission and reply/bounce costs billed through an SOW

Additional Business Unit Support (Per Bus. Unit) $ $ $
Call Center/Click-to-Chat Module (Incl. AE/QC) $ $ $
Sampling Module $ $ $
Compassionate Care Module $ $ $
Financial Module $ $ $
Integrated E-Transfer Payment Module Incl. with above Incl. with above Incl. with above
MFA by Authenticator App on Patient Portal1 N/A $ $
MFA by SMS on Patient Portal1 N/A $ $
Private Domain/Domain Masking $ $ $
External Data or System Integration (1-Way) $ $ $
External Data or System Integration (2-Way) $ $ $
External Data or System Integration (AWS-S3) $ $ $
One-Trust Integration $ $ $
Archival Project Access $ $ $
Testing Environment (Sandbox) N/A $ $
Artificial Intelligence/Machine Learning Module N/A POR POR
Custom Applications N/A POR POR

1Involves third-party MFA per login costs billed through an SOW.

Standard OASIS Report Suite
OASIS-GEO Report Suite
OASIS Custom Reports (Per Report) $ $ $