When we say “better” we mean making patient on-boarding more efficient with an integrated patient portal; saving money on reimbursement with built-in digital payment solutions, focusing your case managers on key tasks with Artificial Intelligence administration, and getting actionable insights on your program with real-time analytics.
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| Conversion Edition | Loyalty Edition | Enterprise Edition | |
|---|---|---|---|
| Monthly Cost (USD – Billed Annually in Advance) | $4,000 | $6,000 | $30,000 |
| Included Users (Corporate, Vendors & HCPs) | 500 | 2,000 | 15,000 |
| Included Contacts (Patients and/or Consumers) | 10,000 | 25,000 | 250,000 |
| Included Electronic Messages | 120,000 | 300,000 | 3,000,000 |
| Included Storage (GB) | 25 | 50 | 250 |
| Conversion Edition | Loyalty Edition | Enterprise Edition | |
|---|---|---|---|
| Fully QA Validated System Environment | ✔ | ✔ | ✔ |
| NIST Cybersecurity Framework Structure | ✔ | ✔ | ✔ |
| Private Sub-Domain | ✔ | ✔ | ✔ |
| Dedicated Data Environment | ✔ | ✔ | ✔ |
| Data Encryption at Rest | ✔ | ✔ | ✔ |
| Data Encryption in Transit | ✔ | ✔ | ✔ |
| HIPAA/GDPR/PIPEDA Compliant Environment | ✔ | ✔ | ✔ |
| CAN-SPAM/CASL Compliant Environment | ✔ | ✔ | ✔ |
| GLBA Compliant Environment | ✔ | ✔ | ✔ |
| Sarbanes-Oxley-Level Reporting | ✔ | ✔ | ✔ |
| 21-CFR (Part 11) Compliant Environment | ✔ | ✔ | ✔ |
| Enhanced Bus. Continuity/Disaster Recovery | ✔ | ✔ | ✔ |
| SaaS Platform MFA1 (If client enabled) | ✔ | ✔ | ✔ |
1 Involves third-party MFA per login costs billed through an SOW.
| Conversion Edition | Loyalty Edition | Enterprise Edition | |
|---|---|---|---|
| Initial User Training | ✔ | ✔ | ✔ |
| Basic Support | ✔ | ✔ | ✔ |
| External List Upload | ✔ | ✔ | ✔ |
| Direct Entry List Creation | ✔ | ✔ | ✔ |
| Custom Roles and Permissions | ✔ | ✔ | ✔ |
| Drop-Down Segmentation | ✔ | ✔ | ✔ |
| E-Mail Templates & Building Tools | ✔ | ✔ | ✔ |
| E-Coupon Templates & Building Tools | ✔ | ✔ | ✔ |
| E-Survey Templates & Building Tools | ✔ | ✔ | ✔ |
| Email Reply Management | ✔ | ✔ | ✔ |
| SMS Templates & Messaging2 | ✔ | ✔ | ✔ |
| SMS Reply Management2 | ✔ | ✔ | ✔ |
| Direct Mail Module | ✔ | ✔ | ✔ |
| Dynamic Content & Personalization | ✔ | ✔ | ✔ |
| Content Repository | ✔ | ✔ | ✔ |
| Shared Subscribers | ✔ | ✔ | ✔ |
| Shared Content | ✔ | ✔ | ✔ |
| Shared Data | ✔ | ✔ | ✔ |
| Integrated Patient Portal Wireframe | ✔ | ✔ | ✔ |
| Dynamic Segmentation (Health Loyalty Points) | N/A | ✔ | ✔ |
| Advanced Segmentation (Predictive Modeling) | N/A | ✔ | ✔ |
2Involves third-party transmission and reply/bounce costs billed through an SOW
| Conversion Edition | Loyalty Edition | Enterprise Edition | |
|---|---|---|---|
| Additional Business Unit Support (Per Bus. Unit) | $ | $ | $ |
| Call Center/Click-to-Chat Module (Incl. AE/QC) | $ | $ | $ |
| Sampling Module | $ | $ | $ |
| Compassionate Care Module | $ | $ | $ |
| Financial Module | $ | $ | $ |
| Integrated E-Transfer Payment Module | Incl. with above | Incl. with above | Incl. with above |
| MFA by Authenticator App on Patient Portal1 | N/A | $ | $ |
| MFA by SMS on Patient Portal1 | N/A | $ | $ |
| Private Domain/Domain Masking | $ | $ | $ |
| External Data or System Integration (1-Way) | $ | $ | $ |
| External Data or System Integration (2-Way) | $ | $ | $ |
| External Data or System Integration (AWS-S3) | $ | $ | $ |
| One-Trust Integration | $ | $ | $ |
| Archival Project Access | $ | $ | $ |
| Testing Environment (Sandbox) | N/A | $ | $ |
| Artificial Intelligence/Machine Learning Module | N/A | POR | POR |
| Custom Applications | N/A | POR | POR |
1Involves third-party MFA per login costs billed through an SOW.
| Conversion Edition | Loyalty Edition | Enterprise Edition | |
|---|---|---|---|
| Standard OASIS Report Suite | ✔ | ✔ | ✔ |
| OASIS-GEO Report Suite | ✔ | ✔ | ✔ |
| OASIS Custom Reports (Per Report) | $ | $ | $ |
Reduce patient recruitment costs with a fully integrated Patient Portal, and minimize reimbursement costs with one-step payment processing via email transfer.
One of the largest cost saving opportunities is a reduction of the administrative burden on your reimbursement specialists, nurses, case workers and internal stakeholders. With HEALTH LOYALTY, many of their administrative tasks can be automated, allowing them to focus on patients. Instead of spending money on administration, you can invest in patient outcomes.
